In This Post, are you looking for After Sales Manager Jobs at HR World is a Human Resource Management practice that provides a complete range of Human Resources solutions with a business focus. HR World is a core of multi-disciplinary team of Human Resources specialists. our website tzcareers provide information about HR World is a dynamic organization that excels in consulting and training and we accomplish in delivering results.HR World provides a complete professional business solutions from small size to large size businesses, public and non-profit organizations across Tanzania and diverse sectors.
HR World has established strategic alliances with over 10+ human resources specialists to deliver first class services and products. HR World team is passionate about their area and expertise. HR World’s integrated team approach and its full services philosophy is what makes us unique. We are committed to working in collaboration with like-minded human resource management and business specialist who share our values to give you, the client more that you expect.
After Sales Manager Jobs at HR World
HR World on behalf of our client we’re looking for an After Sales Manager to shape our service function and handle P&L responsibilities for the spares & service business of the company.
| POSITION | AFTER SALES MANAGER |
| INDUSTRY | AUTOMOTIVE |
RESPONSIBILITIES;
•Own all plans and strategies for developing business and achieving the company’s service goals
•Prepare budgets & forecasts for strategic planning and commercial success
•Establish a proper service network and overlook workshop operations to maintain cost, quality, and performance
•Redesign processes and systems for operational efficiency, high customer satisfaction, and business growth
•Manage the aftersales team by setting clear targets and KPIs to excel and over-achieve
•Lead and motivate a team of service executives, spares managers, workshop managers & mechanics and help build technical capabilities to ensure high CSI
•Work collaboratively across teams – including sales, marketing, supply chain
•Establish and foster partnerships and relationships with key customers both externally and internally
•Monitor and control the cost of the warranty
•Carry out Audits of process adherence, CSI, new product information, etc.
QUALIFICATIONS;
•10+ years of validated experience specifically in the Agriculture/Automotive Industry.
•5+ years’ experience in managing the aftersales department.
•Bachelor’s Degree in Business/Commercial/ Finance/Engineering or a related field
•Strong understanding and experience in the Tractor industry
•Excellent leadership, and people management skills in both in-person and remote environments.
Interested candidates may send their CVs to career@hrworld.co.tz before 29th August 2023