3 New Job Vacancies at Melva International Limited – Various Posts

3 New Job Vacancies at Melva International Limited – Various Posts Jobs in Tanzania 2023: New Job Vacancies at Melva International Limited, 2023 Melva International Limited Jobs, 2023

Web Hosting Specialist
Web Hosting Specialist Vacancy at Melva International Limited at March, 2023
Melva International Limited
On Behalf of our reputable Client, Melva International limited is urgently looking for an ambitious and energetic Web Hosting Specialist to support the rapid expansion of our hosting business. The successful applicant is expected to take the front seat of the company and bear the dedication to create and apply creative and effective hosting sales strategies.
The goal is to drive sustainable financial growth through increasing hosting sales portfolio and forging strong relationships with clients. The position will also be responsible for maintenance, support and deployment of client hosting solutions.

DUTIES AND RESPONSIBILITIES:

• Selling of hosting services to enterprise customers or individuals clients experience
• Maintain current hosting environment in both Linux and Windows environment.
• Monitor the health of the entire hosting environment.
• Troubleshooting client connectivity issues and ensure excellent quality of service is maintained
• Ensure servers and other company electronic assets are kept up to date and free of potential abuses
• Research on the competitive products in the hosting market and recommending changes to existing products or new additions.
• Ensure the proper functioning of a production environment and minimize interruption to clients.
• Provide technical assistance to clients by phone, chat, and helpdesk.

REQUIREMENTS

• Good understanding of web concepts such as DNS and IP;
• Adequate understanding of the hosted services and colocation business
• Experience in MySQL database system management is an asset;
• Excellent communication (oral + written) in Kiswahili and English;
• Minimum of two (2) years of experience in the field of web hosting, domain names, or cloud infrastructure;
• Proven ability in client service, or client facing technical assistance;
• Good understanding of email systems and protocols (POP/IMAP/SMTP), and mail servers (Gmail, Outlook, etc);
• Familiarity with the Ubuntu operating system is an asset;
• Experience with WebHost Manager (WHM) and end user control panel (cPanel) or other control panels;
• Knowledge of Java or PHP programming languages is an asset.
• Basic knowledge of search engine marketing (SEM) and search engine optimization (SEO).concepts.

REQUIRED SKILLS

• The candidate must have at least two (2) year experience in Business Development/Account Manager within Telecommunications industry or closely related sector.
• The candidate must be highly goal driven and work well in fast paced environments.
• The candidate must make sure the brand visibility across all the assigned projects.

KEY RESULT AREA:

• Any graduate with excellent communication, presentation (English & Kiswahili), effective relationship building and successful negotiation skills.
• The candidate must: have at least two (2) year experience in web hosting business; be highly goal driven and work well in fast paced environments.
• Build trust and sustainable relationship with customers through interactive communication.
• Excellent analytical, problem solving and decision-making skills;
• Ability to prepare Request for Proposals and Tenders documents;
• Ability to work both independently and in a team environment.

Bulk SMS Manager : Business Development
Bulk SMS Manager : Business Development at Melva International limited March, 2023
On Behalf of our reputable Client, Melva International limited is urgently looking for an ambitious and energetic Business Development Manager to support the rapid expansion of our electronic bulk SMS business. The successful applicant is expected to take the front seat of the company and bear the dedication to create and apply creative and effective sales strategies.

The goal is to drive sustainable financial growth through increasing sales portfolio and forging strong relationships with clients.
Bulk SMS Manager: Business Development Vacancy at Melva International limited

DUTIES AND RESPONSIBILITIES:

• Main responsibility would be to engage multiple customers and provide convincing explanations about the ordinary Transactional SMS, targeted Promotional SMS, OTP SMS, Flash SMS, Recharge Campaign, and other IT services we provide.
• Handling Sales enquiry through phone, chat & email.
• Establish and maintain current client and potential client relationships.
• Maintain a computerized customer and prospect customer database.
• Respond to and follow up sales enquiries using right methods.
• Ability to handle sales enquiries independently.
• Ability to work on target-based job environment.
• Developing and managing a portfolio of Key bulk SMS Accounts.
• Achieving and exceeding weekly and monthly KPIs.

DESIRED CANDIDATES PROFILE

• Any graduate with excellent communication, presentation (English & Kiswahili), effective relationship building and successful negotiation skills.
• Selling bulk SMS services to enterprise customers, individuals, resellers, wholesalers, Telecom operators, aggregators, etc.
• Identifying bulk SMS opportunities for new business development through following up on leads and conducting research on target clients.
• Meeting and exceeding weekly and monthly sales targets and delivering steady revenue growth.
• Experience in building credible relationships with influencing capability.
• Build trust and sustainable relationship with customers through interactive communication.
• Identify and assess customers’ needs to achieve maximum satisfaction.
• Record details of customer interactions, queries, complaints, comments/feedback.

REQUIRED SKILLS

• The candidate must have at least two (2) year experience in Business Development/Account Manager within Telecommunications industry or closely related sector.
• The candidate must be highly goal driven and work well in fast paced environments.
• The candidate must make sure the brand visibility across all the assigned projects.

KEY RESULT AREA:
Role is responsible for acquiring new clients for business growth with clear focus on revenue enhancement.

IS AUDIT CONSULTANT
Information System Audit Consultant at Melva International Limited March, 2023
Job Overview
TERMS OF REFERENCE
CONSULTANCY FOR INFORMATION SYSTEM (IS) AUDIT
The company is seeking proposals from firms or individual consultants interested in conducting an IS audit for the company taking into consideration the background narrated below.

BACKGROUND
Our client is a local registered Tanzanian private firm offering high class consulting services. Ever since it was established, in 1998, this year at 25th Anniversary, it has been on the leading edge of introducing innovative solutions in the field of Information & Communication Technology (ICT), Research & Statistics) and Digital Payments & Card Services for local and international clients from small businesses to large enterprises.

Due to advanced skills demands, the company has added a new business line in its portfolio. Professional Development Services (PDS) was established to deal with knowledge harvesting and skills learning initiatives.

The company has developed and implemented several information systems in supporting the business operations. The information systems are highly valued as essential part of the company internal control as well as for external reporting purposes whilst entirely driving the key business processes and policies.

Consequently, the management is greatly concerned about the quality status of its information systems, therefore, is calling for independent audit to review and provide feedback, assurances and suggestions for fixing any identified anomalies.

OBJECTIVE
The company seeks an independent and objective assurance to determine whether the information systems, related resources and the operating environment adequately safeguard the business assets of the company as well securely maintain its business data integrity, provide relevant and reliable information for informed decision making and planning. The company would also wish to ensure it achieves its organizational goals delivered by the use of the information systems, consume resources efficiently, and have internal controls that provide reasonable assurance that operational and control objectives are met, whilst undesirable events are adequately prevented or timely detected and destroyed or rectified promptly.

SCOPE OF WORK
The information system deployed at the company cater for multiple system comprising of several functions and activities, and their installations are located at different geographical locations using various technologies. This establishment, therefore, acquire inherent risks that may affect the information system in different ways. The competent IS auditor is, therefore, required to provide assurance on technology, network infrastructure, application and associated internal control framework by adopting best practice assessment tools and methodology for the software applications:

It is envisaged that the IS auditor will perform the following tasks:
(1) Validation of Reports: Provide assurance that the reporting modules of the systems are working according to the user expectation and specifications, are error free and can be trusted. That is, the reports produced by the systems and the formulas used for different calculations are correct and are in line with industry best practices nationally and internationally.

(2) Application software review: Provide assurance whether the business applications meet the current and future needs of the company.
The IS auditor must assess the following:

• control and authorizations,
• error and exception handling,
• business process flows within the application
• procedures and validation of reports generated from the systems.

(3) Network security review: Provide assurance that the database and the web server system is fully secure. Review the internal and external connections to the system covering area such as:

• Security perimeters
• Firewall settings
• Router access control lists
• Port scanning and intrusion detection

(4) Data integrity review: Provide assurance that the database design and structure provide the best possible design for the company needs and future integration requirements. The main purpose of task is the scrutiny of live data to verify adequacy of controls and impact of weaknesses that may be uncovered from any of the above reviews.

(5) Business continuity review: Provide assurance that business operations can continue, even in the occurrence on an unexpected event or a full-blown crisis.

(6) Infrastructure Review: Provide detailed review of the broad design, architecture, and key controls of the network infrastructure and systems.

(7) Vulnerability assessment/penetration tests: conduct vulnerability assessments and penetration tests on the company’s network and systems; identify any vulnerabilities and make feasible recommendations to close the vulnerabilities.
(8) System Interfaces: Provide a review of the system interfaces; confirm if the systems are adequately interfaced; identify any weaknesses; their root causes and make
recommendations for improvements.
(9) Risk Management: Undertake a wide risk assessment, to identify broad risks and specific risks on information system. Thus:Assess the adequacy of the design of the existing controls and test the operating effectiveness of the existing controls.
Review & test the adequacy of the controls to mitigate the cyber security risks.
Establish whether information systems are
∙ safeguarding corporate assets
∙ maintaining the integrity of stored & communicated data, and that they are reliable, efficient, secure and effective.
Report any exceptions uncovered and make suitable recommendations.

SKILLS REQUIRED
The company seeks services of a firm or an individual consultant who works in the field of IS auditing.
The hired consultant is expected to have at least three years of work experience in relevant areas.

DELIVERABLE
At the end of the consultancy work, the IS Auditor is required to submit a report containing detailed observations on aforementioned areas as well as suggested areas during preliminary meetings with the management. In addition, a detailed roadmap/recommendations for improvements in risk areas identified are also required.

TIMEFRAME
The audit assignment is expected to be completed, on average within three (3) to four (4) weeks for each system allocated.

INTELLECTUAL PROPERTY RIGHTS
The report generated through this study would be the intellectual property of the company.

BUDGET AND PAYMENT
The estimated cost as envisaged in the scope of work have been estimated by management and will be negotiated with the winning consultant.

ELIGIBILITY
To be considered, Consultancy must currently be legally operating in Tanzania. Ability to deliver the items/services specified in Terms of Reference no later than the date(s) required of the assignment.

MODE OF APPLICATION FOR JOBS
If you believe you might be up for this challenging Business lead position, please; APPLY NOW
Candidates with the above qualifications should send their CVs to Email:

[email protected] by 31st March 2023.
Only Qualified Candidates will be contacted.

SUBMISSION INSTRUCTIONS FOR CONSULTANT
The following information is to be included in the proposal:
–C.V.s of key personnel.
The plan in executing the assignment.
Current company profile/Bio
Copies of the registration certificate and address of the registered office, valid business license, VAT, TIN certificates, and Tax clearance certificate for the relevant service area.
Fee Structure Quotes (must be in Tanzanian Shilling and include taxes separately).
Evidence of similar assignments. (Copies of contracts/reference letters from at least two (2) clients served.
Proposals should be delivered before 31st March 2023 to Email – [email protected]
Melva International Limited,
Msasani Tower, Opp CCBRT Hospital,
Plot No 503/1/Block G, Lower Ground,
Ali Bin Said Road | P.O Box 8701,
Dar es salaam, Tanzania.