How to Port to Telkom South Africa 2025

How to Port to Telkom South Africa 2025: A Step-by-Step Guide
Switching to Telkom while keeping your existing phone number is simple and cost-effective. Below is a detailed guide to porting your number to Telkom, including timelines, benefits, and FAQs.

Why port to Telkom?

1. Affordable Data Plans: Telkom offers competitive data rates, often cheaper than other networks.
2. Network Coverage: Telkom roams on Vodacom’s network, ensuring reliable coverage.
3. Flexibility: Keep your existing number while enjoying Telkom’s benefits.

How Long Does Porting Take?

• Standard Time: Up to 3 working days.
• Average Time: Often completed within 24 hours.
• Important: Keep your old SIM active until the porting process finishes.

Step-by-Step Porting Process

1. Purchase a Telkom SIM Card

• Buy a Telkom SIM from any Telkom store, retailer, or online.

2. Register Your SIM (RICA)

• RICA Requirements: Provide your ID/passport and proof of address.
• Complete registration in-store or via Telkom’s online portal.

3. Initiate the Porting Request

• Step 1: Insert your old SIM card into your phone.
• Step 2: Open your messaging app and type: CopyPORTME#YourIDNumber#SIM_ICCID
  • Replace YourIDNumber with your South African ID or passport number.
  • Replace it SIM_ICCID with the 19-digit number on your new Telkom SIM card (found on the SIM packaging).
• Step 3: Send the SMS to 081 160 7678.

4. Wait for Confirmation

• You’ll receive an SMS confirming your porting request.
• Do NOT remove your old SIM until it stops working (this signals the port is complete).

5. Activate Your Telkom SIM

• Once your old SIM deactivates, insert your new Telkom SIM.
• Recharge your Telkom SIM with airtime/data to start using the network.

Key Tips

• Backup Data: Save contacts and messages before switching SIMs.
• Keep Old SIM Handy: You may need it for OTPs or final calls during the transition.
• Check Network Settings: Ensure your phone is unlocked and supports Telkom’s frequencies.

Frequently Asked Questions (FAQs)

Q1. Can I port to Telkom if I owe my current network money?

• Yes, but settle outstanding bills after porting to avoid service interruptions.

Q2. What if my porting request fails?

• Contact Telkom’s customer care:
  • Call 081 180 from a Telkom SIM or 087 240 5850 from other networks.
  • Visit: Telkom Support.

Q3. Can I port back to my old network later?

• Yes! South Africa’s Number Portability Act allows unlimited free porting between networks.

Conclusion

Porting to Telkom lets you enjoy affordable data, reliable coverage, and the freedom to keep your number. Follow the steps above for a seamless switch, and explore Telkom’s budget-friendly plans tailored for calls, data, and SMS.

Switch today and experience the best of Telkom’s network!

Need help? Reach Telkom’s customer service at 081 180 (Telkom users) or 087 240 5850 (other networks).

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